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Sales Support Consultant

Sales Support Consultant

Job Purpose


To provide a high quality sales support service, to include but not limited to; managing tasks within set service level agreements, general sales support to the Business Development Managers. Account management assistance to the client providing guidance to both new and existing clients on the full range of MDIS products and services. To chase outstanding quotes with the aim of maximising business opportunities, leading to the generation of new and future business. To assist the business chasing outstanding payments to help avoid cancellation of orders.



Overview of Responsibilities



  • Providing general sales support to the Business Development Managers and guidance to both new and existing clients on the full range of MDIS products and services


  • Managing tasks within set service level agreements and to follow up on new and outstanding quotes sent


  • To undertake the chasing of outstanding payments


  • To assist with the scheduling of appointments in a non-targeted capacity


  • To achieve agreed objectives, working closely with Sales and Marketing team, providing administrative support in order to achieve the overall business objectives and goals of the sales department


  • To keep up to date with all products and services within the MDIS group


  • To communicate effectively with relevant internal and external parties


  • To issue all documentation required to clients


  • To strictly adhere to the Company’s selling practices and methods in accordance with FCA rules


  • To ensure strict adherence with Company procedures and external Compliance regulations


  • To issue indicative quotations for all Warranty and products we offer


  • To continually achieve all KPI’s and SLA’s in relation to the working of emails, tasks and any other adhoc requirements in relation to the admin role


  • To undertake any additional duties as reasonably required



Experience / Skills


  • Excellent communication skills both written and oral


  • Excellent planning and prioritising skills


  • Professional telephone manner


  • In depth understanding of MDIS Products


  • To be self-motivated with an ability to work unsupervised


  • To be achievement focused


  • Ability to use initiative, prioritise and meet deadlines


  • Excellent organisation ability


  • Good understanding of sales process


  • In depth understand of FSA Regulations and how they apply to products


  • Resilient - able to handle rejection and be persistent in approach


  • Ability to analyse and problem solve


  • I T skills


  • Up-to-date market and competitor knowledge with an ability to identify market opportunities


  • Proven ability to persuade and influence




  • Income Protection & Worklife Solutions Employee Assistance programme (up to 80% of salary)

  • Bupa Private Medical Care

  • Death in service (3 x annual salary)

  • Annual performance related pay review and bonus

  • Company funded annual Benefit and Pension review meetings

  • 10 year service award scheme

  • Head Office- Birkenhead: .
  • Permanent
  • 5 days left to apply
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Although from the outside looking in we might look like just another insurance company, we want to show you why Premier Guarantee is such a great place to work. As well as offering you a rewarding career, we also provide a range of market leading employee benefits that extend to outside your working life.


With our Wirral HQ and hub offices nationwide, we have opportunities right across the UK.

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