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Making a Claim

We hope that you’ll never have to make a claim, however we do understand that things can go wrong.


Our claims application forms are available for download here:

Complete our online form or alternatively download our PDF form and send it in by post.


If you are unsure of any of the questions in the forms, please contact us on 0151 650 4300 and ask to speak to our claims team or email


Details of what is or isn’t covered can be found in your policy documentation.  If you don’t have your policy document or need some further guidance, please contact us and we’ll be happy to help you.