Premier Guarantee has delivered exemplary service levels at the busiest time in the construction calendar. December's year end approvals reached an all-time high with 73% increase on Certificates of Insurance issued in 2015 against 2014 levels, as well as record levels of new business received. At the same time there has been a significant increase in customer satisfaction.
Our Group Chairman and CEO Gary Devaney commented,
"Premier Guarantee is committed to reviewing and developing our systems and extensive investment in new technologies has paid off. As with any new system, initial teething problems were inevitable but I am delighted that we are able to scale up our operations as required to meet an ever increasing demand, whilst increasing customer service levels. The launch of new warranty solutions for High Value developments and Private Rental markets has made 2015 out most successful yet"