resource hub | What else can you do on our Extranet?

What else can you do on our Extranet?

The Premier Guarantee Extranet has been launched for over a year now. Our customers tell us they find it really useful in managing all aspects of their site, especially when time is in short supply. We’re continually developing the Extranet based on feedback we get from you – now the service has even more features you can benefit from.

 

What’s new?

 

Previously if you wanted to make changes to plot addresses or sales prices you had to call us so we could update the details for you. Now this is all in your own hands.

 

Here are the steps to follow:

 

1. Log in to your Extranet
2. Navigate to your relevant site to bring up the plot details
3. Edit your details and submit your changes

 

And that’s it, all done. You can carry on working while the system updates the information. If you need more help, our training manual is a valuable resource which includes handy screenshots so you can follow along. You can also take a look at our Extranet FAQs.

 

If your order details need to change based on the information you provide, this referral process is done for you. Your updated order details will soon appear in your Extranet account.

 

What are the main features of the Premier Guarantee Extranet?

 

Customers can manage the entire lifecycle of a site through the Extranet, from getting a quote via our online app form to viewing reports, responding to actions and requesting certificates.

 

Here are just some of the activities you can do:

 

  • View and respond to conditions/actions and follow progress
  • Filter plot-related urgent actions to help you prioritise work
  • Print your own certificates to speed up the sign-off process, or see at-a-glance what you need to do for certificates to be available
  • Apply for quotes more quickly with our intelligent application system and a faster, three-day quote turnaround
  • View technical documents you have submitted to us or we have shared with you
  • Export all outstanding technical and non-technical actions for sharing with your teams
  • View, add or update details and grant access for other users
  • View outstanding payment information and store financial documents
  • View and download site inspection details

 

Log in to your Extranet to start using the features.