Purchasing your new property is probably the largest investment you will make, and knowing that it’s covered by a Premier Guarantee Structural Warranty will give you assurance that you are protected should any defects occur during the first 10 years after your property is completed.

You may never have heard of us before you bought or invested in your new property, but knowing who your warranty provider is could be very important for the future of your property and the funds invested. We've collated some key issues that you should look out for as a property owner as well as how to contact us if you find any problems with your new property.


We provide you with protection when its needed and peace of mind when it’s not.  In the unlikely event that a problem does occur, then your next step is to get in touch with us so that our specialist Claims team can guide you through the process.

Who should you contact

Before making a claim, it’s highly recommended to check who you should contact, click on the below which will show some examples of possible defects and who you should contact.

What’s covered

Your new build property will have a 10 years structural warranty cover from the date of the completion of the property. See here what is covered under your Premier Guarantee policy