Also known as Maintenance Period or Liability Period, the defects period occurs during the fist 12 months of cover for a new build or converted property. During the first 12 months, if you do find any problems with your property, it will be up to the developer (contractor for self build projects) to put things right. Make sure you keep hold of their details once you've bought your property and speak to them about the process of reporting problems.
If you can't come to an agreement with your developer (contractor for self build projects) about carrying out the repairs or they fail to carry them out, your structural warranty cover allows you to call Premier Guarantee and we will help you to get the work done as quickly as possible.
During the remaining 9 years of your cover, your first point of call will be to call Premier Guarantee and let us know about your issue. We will then be able to tell you if you are covered under your warranty. We provide protection for the following elements of your home:
Depending on the cover you or your Developer has chosen with Premier Guarantee you may also have any of the additional covers following:
Repair or replacement of the waterproofing of roofs as well as repair or replacement of other parts of the insured property caused as a result of a defect in the design, workmanship, material or components of the waterproofing elements of the roof.
Repair or replacement of the waterproofing of external walls as well as repair or replacement of other parts of the insured property caused as a result of a defect in the design, workmanship, material or components of the waterproofing elements of the external walls.
Repair or replacement of the waterproofing of basements as well as repair or replacement of other parts of the insured property which has suffered damage as a result of a defect in design, workmanship, material or components of the waterproofing of the basements.
This section of cover provides customers with additional cover for the costs of providing alternative accommodation in the event of an insured property becoming uninhabitable as a result of a defect covered under our policy. Cover is provided for up to 26 weeks whilst defects are being repaired or rectified.
Cover is provided for:
This section of cover provides a waiver of the right of the insurer (in the name of the policyholder) to control and settle any claim and take proceedings at the insurer’s expense to secure compensation from any third party in respect of any loss or damage covered by the policy after the insurer has fully compensated any valid claims.
This section of cover provides additional cover for losses incurred through an inability to collect rental income in the event of a property becoming uninhabitable as the result of a defect covered under the policy. Rental income is defined as the standard amount of rent and payments for services provided for lease of the insured property and cover is provided for up to 26 weeks whilst defects are being repaired or rectified.