Getting a structural warranty quote

If you are an existing or previous Premier Guarantee customer, the quickest way to apply is via the customer Extranet . Using the Extranet will save you time as we will already hold some information about you and you will not need enter this again.

For all new customers, you can choose to apply online here. Here, you will be asked questions about you and your project.

To make the process as smooth as possible for you, we recommend you have the following available:

• Information about developer and builder (or your PG registration number if you are an existing client)
• Reconstruction costs and estimated sales value
• Contact details
• Site address including postcode
• Estimated start and end dates
• If the site has ever been in administration

Yes. Contact our sales team on 0800 107 8446 who will be happy to provide you with a quote indication over the telephone.

Alternatively, complete our new warranty enquiry form and one of our team will be in touch.

You can also contact the dedicated account manager for your area. Find you account manager here.

There are three main elements that will affect the cost of your warranty:

• Your developer rating – This is calculated using your past experience and claims history, along with any rating scores you have from other warranty providers
• Your financial strength – We may consider your credit rating and company accounts
• The size of your development – Either the total reconstruction or sale price of your development

We respond to all our standard quotes within 5 days but most are completed in less than 2 working days.

We recommend you submit the form at the earliest possible opportunity prior to starting on site. Should we need any additional information with your application, we will contact you to discuss exactly what we need.

An application form can be submitted online or via email, post or fax.

Fill in the quotation acceptance form which will be provided to you with the quotation.

Simply complete and return this form to us.

We will then send you an invoice and your surveyor will contact you within 5 working days.

Please note, we can only accept a quotation acceptance form if it is signed by the owner of the land to be developed at the time of acceptance.

Once your acceptance has been processed, you will receive an email containing your order details, key contacts and details of any additional information that we require.

An invoice will be attached to your email which will include details of your payment plan.

There may be some conditions we may need you to satisfy before your Certificates of Insurance can be issued.

These may be technical elements, administrative issues or requirements for security.

These conditions must be satisfied prior to completion of your build. You should therefore consider whether you will be able to meet these requirements before proceeding with your order.

An escrow is sometimes required by warranty providers to protect against the unlikely event a developer and/or builder is unable to fulfil their obligations under our policy such as in the event of insolvency.

Escrow amounts are calculated based on the rating of the developer/builder and the number of units to be built within the development.

Escrows are held by our third party legal advisors until we are satisfied that all of the obligations have been fulfilled as outlined below:

• If an escrow is required to cover insolvency during the build period, then escrow amounts will be returned to the developer once the Certificate of Insurance has been issued on the final unit of the development.
• If an escrow is required to cover the developers responsibilities during the Defects Insurance Period, escrow amounts will be refunded 12 months after the completion of the developer’s period of liability, based on the date of the last Certificate of Insurance issued on the development.