Homeowners
Purchasing your new home is probably the largest investment you will make, and knowing that it’s covered by a Premier Guarantee structural warranty will give you assurance that you are protected.
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Want to make a claim?
We provide you with protection when it's needed and peace of mind when it’s not. In the unlikely event that a problem does occur, then your next step is to raise your claim via the Claim Notification Portal.
Who should you contact?
Before making a claim, it’s highly recommended to check who you should contact, click on the button below to see some examples of possible defects and who you should contact in each scenario.
Summary of your cover
To support transparency when agreeing to purchase a property we have created Insurance Product Information Documents (IPIDs) which summarise the insurance cover available in your policy.
Looking after your new home
Your new home will need to get used to being lived in as much as you need to get used to living in your new home. Check out our home maintenance tips to help you look after your new property.
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