
As a warranty provider, we are aware that on-going supply chain disruption, rising energy and transport costs, and wider geopolitical pressures continue to affect the availability and supply of construction materials to our clients projects.
When you are considering material substitutions during the build process and wish to avoid delays in relation to acceptance and continue to maintain compliance with our technical standards, the following key requirements should be acknowledged as critical in any decisions being made:
- Early engagement is essential.
Developers must identify potential material risks early and notify the warranty provider as soon as substitutions are anticipated.
- Client due diligence is required.
Before any substitution request is submitted, proposers must ensure that the alternative product/material meets the original technical intent and performance requirements.
- Equivalence must be demonstrated.
In all relevant areas, (e.g. structural capability, durability, service life, moisture resistance, etc.) any material substitution must have proof and demonstration of an equivalent performance.
Appropriate statements and evidence should be provided to support any alternative material/product selection including accreditation, certifications, test evidence, installation requirements, and compatibility with adjoining systems and materials.
- Where system related change is proposed, written confirmation must be provided by the manufacturer of the system.
Where a material substitution affects a part or parts of a larger system, the manufacturer of the system must confirm in writing that they agree with the substitution and that it will not adversely affect the performance of the system in its function and that any third party product conformity certificate of the system as a whole is still valid.
Submission expectations
For clarity, the following relates to the presentation of a product/material substitution proposal to your Premier Guarantee surveyor for review and no substituted material is to be installed until formal warranty acceptance is confirmed.
When presenting a substitution proposal to your surveyor for review, developers must provide:
- The clear design reason for the substitution
- A technical comparison report completed by a relevant specialist or the manufacturer
- All supporting and supplementary evidence regarding performance - this should include any written statements provided by the manufacturer and appropriate third-party product conformity certificate
- Confirmation that all relevant parties have completed their internal due diligence and agree with the substitution e.g. designers, engineers
Warranty determination and reserved rights
We fully recognise and appreciate the significant challenges currently being experienced across the construction sector and we will continue to work constructively with our partners and developers during this period.
We must also emphasise that the warranty provider reserves the right to refuse acceptance of any alternative product or material where in our professional judgement. The substitution introduces increased risk or has the potential to adversely affect critical elements of warranty coverage, compliance with our Technical Standards or the long term performance and durability of the building.
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Disclaimer
This technical document has been prepared by Premier Guarantee exclusively for the benefit of our registered customers. Its sole purpose is to provide guidance on the utilisation and interpretation of technical requirements pertinent to the warranty cover offered by Premier Guarantee.
Please note that this document is not intended for circulation or use beyond the aforementioned purpose. The information presented herein is for general guidance only and does not constitute professional advice. Registered customers and any other party accessing this document are advised not to rely solely on the information contained within.
Nothing in this document is intended to establish, nor should it be construed as creating, any contractual or legal obligations. In the event that any third party chooses to rely on the information provided, they do so entirely at their own risk. Premier Guarantee explicitly disclaims any duty of care or liability that may arise from the use of or reliance on this document by any third party, howsoever arising.
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