Premier Guarantee Defects Training
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Duration
Max no. of delegates
Types of delivery
- Three days
- 16 delegates
- Virtual
- Face-to-face
Course overview
This is a three-day course is aimed at going through the various stages of the build process. We will be looking and discussing the requirements to pass each key stage inspection during the construction process.
We will cover:
- An understanding of the common construction related issues which lead to defects and potential claims.
- Understanding of the main areas of claims, statistics, common causes and the costs associated with resolving them.
- Raise awareness of the Premier Guarantee warranty Technical Manual standards, how they are interpreted and what is the developer's/builder's/site manager's responsibilities in relation to our warranty policy coverage.
- Current common defects found on site based on our site reporting and claims history and potentially what will turn into a dispute or a complaint from a home buyer based on our resolution statistics.
- Premier Guarantee inspection process, risk management and reporting - what the site manager needs to know.
Who is this course suitable for?
All site personnel:
- Site Managers
- Assistant site Managers
- Trainee Site Managers
- Quality Managers
- Assistant Quality Managers
- Customer Care operatives
- Trade Operatives
- Clerk of Works
Why train with us?
We have expert industry knowledge and set our own standards, all our training courses are delivered by expert trainers with the knowledge of our claims history, surveyors inspection data including defects and common dispute areas and how to avoid the most common mistakes which lead to claims and unhappy customers.
We sit closely with our Technical Standards department which means we can quickly pass on any changes coming or if a standard is being withdrawn it can be incorporated in our training sessions.
Our courses can be delivered in a face-to-face environment or online to suit your business needs making them more accessible and cost effective.
Pricing
Bespoke to your company
| Delivery | Price | Max no. of delegates |
|---|---|---|
| Bespoke to your company, delivered in your offices over 3 consectutive days | £4,600 + VAT | 16 delegates |
| Bespoke to your company, split over a period of time | £5,170 + VAT | 16 delegates |
| Bespoke to your company, delivered digitally over Zoom or Teams | £4,400 + VAT | 16 delegates |
| Bespoke to your company, delivered digitally over Zoom or Teams split over a period of time | £4,360 + VAT | 16 delegates |
Open attendance
| Delivery | Price |
|---|---|
| Open attendance, delivered at a venue of Premier Guarantee's choice | £750 + VAT per delegate |
| Open attendance, virtual - over a split period of time | £700 + VAT per delegate |
| Open attendance, virtual - delivered over 3 consecutive days | £700 + VAT per delegate |