HOMEOWNERS

Purchasing your new home is probably the largest investment you will make, and knowing that it’s covered by a Premier Guarantee Structural Warranty will give you assurance that you are protected should any defects occur during the first 10 years after your home is completed.

Making a Claim

We provide you with protection when its needed and peace of mind when it’s not.  In the unlikely event that a problem does occur, then your next step is to get in touch with us so that our specialist Claims team can guide you through the process.

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Who should you contact?

Before making a claim, it’s highly recommended to check who you should contact, click on the below which will show some examples of possible defects and who you should contact.

Download Contact Guide

Understand your Cover

Not all policies will include all sections of cover.  To see which sections of cover apply to your new home refer to your Certificate of Insurance and Policy document.

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