Purchasing your new home is probably the largest investment you will make, and knowing that it’s covered by a Premier Guarantee Structural Warranty will give you assurance that you are protected should any defects occur during the first 10 years after your home is completed.

Thinking of purchasing a new home?

If the home you are considering purchasing is covered by Premier Guarantee, our Guide for Home Buyers gives you a snapshot of what warranty protection the home will have.

Download Guide for Home buyers

New Home Owner?

Download the Homeowners Handbook for information on your Premier Guarantee cover and how to look after your new home.

Download Homeowners Handbook

Making a Claim

We provide you with protection when its needed and peace of mind when it’s not.  In the unlikely event that a problem does occur, then your next step is to get in touch with us so that our specialist Claims team can guide you through the process.

Learn more

Who should you contact?

Before making a claim, it’s highly recommended to check who you should contact, click on the below which will show some examples of possible defects and who you should contact.

Download Contact Guide

Understand your Cover

To support transparency when agreeing to purchase a property we have created Insurance Product Information Documents (IPIDs) for all warranty schemes. These documents summarise the insurance cover available in your policy.

Download your summary of cover