Added protection for homeowners

As a founding member of the Consumer Code for Home Builders all Premier Guarantee Registered Developers and builders must adhere to the rules of the code.


The Consumer Code for Home Builders was set up to protect the interests of homebuyers during the purchase of newly built homes.


The Code covers every stage of the home-buying process – pre-contract, exchange of contract and during occupation. For full details of what protection is provided through the Consumer Code for Home Builders, please read the resources below.


Consumer Code resources


The following links are also available to help house builders comply with the Consumer Code for Home Builders:



For further information on the Consumer Code for Home Builders, visit


If you feel you would like to make a claim under the Code, please contact us on 0800 107 8446.


Home builder guidance/training

A free comprehensive training course is available for house builders to provide guidance on how you can ensure you provide a service in line with the requirements of the Code.


The course will take no longer than an hour to complete and is a process of individual learning and self-accreditation – leading to a partner-endorsed CPD Certificate of Achievement.


Access Training